Grangetown Health Centre



Consultations with the doctor are by appointments only.

Monday 8:00am – 6:30pm

Tuesday 8:00am – 6:30pm

Wednesday 8:00am – 6:30pm

Thursday 8:00am – 6:30pm

Friday 8:00am – 6:30pm

Please call in to the surgery during the time reception is open or telephone.  Tell the receptionist if you feel your appointment is urgent as urgent cases will be seen on the same day.

Note:  Please arrive promptly. If you are unable to make your appointment, please cancel this as soon as possible to enable others to benefit from it.

Telephone Advice

You are welcome to speak to the doctor or nurse by telephone for advice, please ring the surgery from 8am and you will be given telephone consultation.

Home Visits

Home visits are only for those patients who cannot visit the surgery because of health reasons.

If there is a degree of urgency please make this clear to the receptionist.


Routine ( non urgent )Appointments

The quickest way to book an appointment or enquire about a medical matter is to call the surgery. However, you can contact us for NON-URGENT queries and appointments by e-mailing us on us on

Alternativity you can use our on-line E-consult by clicking the link below.

Econsult Banner to open link

Pre-bookable appointments are available on request.

For children under 16 years old with an acute illness, please contact the surgery for a same day appointment.

Emergency Appointments

These are ‘same day’ appointments for urgent medical problems that cannot wait. Please call the surgery as early as possible. These appointments will be assessed by the Duty Doctor for urgency. Depending on the nature of the problem, it may not always be possible to see you on the same day.

Please be aware that the Doctor has asked the reception team to ask the reason for your call. This is to make sure you are booked in with the most appropriate Health Professional and to ensure that we can prioritise the most unwell or vulnerable patients.



If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.


Date published: 8th October, 2014
Date last updated: 14th October, 2022