Grangetown Health Centre

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.


Click here to view the Access Standards Poster in English or in Welsh. Click here to view a short video from the Welsh Assembly Government to view the changes in ... [continue] Access

Access to medical records

The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records


Are you a Carer or does someone care for you? Please inform the practice so that we can tailor our services for you. Your Carer Champion at the surgery is ... [continue] CARERS

Complaints policy

We aim to provide a high quality general medical service but there may be times when you feel this has not happened. We operate a complaints procedure in line with ... [continue] Complaints policy

Hear Covid-19 vaccine information in your own language

  Go to the Public Health Wales website =>   1 – Click the Recite button   2 – Click the Flags button   3 – Choose your language   ... [continue] Hear Covid-19 vaccine information in your own language

Help & Information

Dermatology Photographs – Please click this link to view the PATIENT_GUIDE_TAKING_PHOTOGRAPHS_WITH_SMARTPHONE   Blue Badge – Please click here for the guide to applying for a blue badge Blue Badge eligibility ... [continue] Help & Information

How to register

You can download a registration form here. REGISTRATION FORM  .  or collect the form from the surgery. You will be required to bring proof of ID and address You will ... [continue] How to register

Patient confidentiality & Freedom Of Information FOI

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality & Freedom Of Information FOI

Practice boundary

Please contact reception for details of our catchment area.

Privacy notice

Patient Privacy Notice Being transparent and providing accessible information to patients about how we will use your personal information is a key element of the Data Protection Act 1998 and ... [continue] Privacy notice

Rights and responsibilities

What you can expect from us: Patients’ medical conditions will be managed to the highest standards as defined by medical professionals. Patients will be treated with courtesy and consideration by ... [continue] Rights and responsibilities

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or emailing us If you move outside the practice area you will need to ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website


Are you a Veteran? If so please inform one of the practice team so that we can add this to your medical records records. If you would like any information ... [continue] Veterans

Violent or abusive behaviour

We have a Zero Tolerance Policy towards violent, aggressive or abusive patients in line with the rest of the NHS.  Any patient behaving in an aggressive or threatening manner towards any ... [continue] Violent or abusive behaviour

Date published: 8th October, 2014
Date last updated: 22nd October, 2014