Grangetown Health Centre

029 20342728

Repeat prescriptions

IMPORTANT: WE DO NOT ACCEPT ANY PESCRIPTION REQUESTS OVER THE TELEPHONE

How to order your repeat prescription

All repeat prescriptions are computerised and you will be given a white request slip listing medications you can order without seeing a doctor. Requests can be made by ticking the items that you require and handing the slip in at reception or posting it with a stamped addressed envelope.

You may also order online by clicking this link. https://www.myhealthonline-inps2.wales.nhs.uk/web/ps/welcome
If you have not used this service before you will need to obtain a registration letter from the reception team.

The surgery operates a prescription collection service with all the local chemists. You can register with your preferred pharmacy who will order and collect your prescription. You can then pick up your medication directly from the pharmacy without having to collect the prescription from the surgery. Some pharmacies offer a delivery service so please check with your pharmacy for further information.

Please allow 48 hours notice for all repeat prescriptions. If you have sight problems and would like an A4 size list of your repeat medication, please ask the receptionist.

Medication Reviews
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

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